What You'll do in this tour
Let our professional driver pick you up at your arrival platform and transfer you to your hotel in the comfort of a spacious new vehicle with air-conditioning. Transfers are available at any time and your drive from the train station to your hotel in Florence will vary depending on the time of day and hotel location. Please be sure to let us know which train station you will be arriving at so that we send the driver to the correct station.
For arrivals into the train station your driver will need to know your train arrival time and train number as well as where you are coming from and how many people are in your party. Let us know if you will have excessive amounts of luggage so we can plan for the appropriate vehicle size. We need to know a cell phone number from at least someone in your group and also your hotel address and hotel phone number so that we can accurately quote your services.
***Included in the cost is a 30 minute waiting period from arrival time. An additional 35E per hour will begin to accrue once that 30 minute window has passed.
Our driver will be waiting at your arrival platform with a sign that bears your name, at the time that you scheduled.
All our vehicles are:
- No smoking vehicles
- Air-conditionined
- Professional driver
- Late models of Mercedes or Opels
*For transfers or pickups taking place at night after 9:00 PM or prior to 5:00 AM there is a 25 Euro surcharge that will apply for the service.
*If you are binging more than one medium to large bag and one small carry on per person please notify us so that we can assess what size of vehicle we will need to send you.
*You have an obligation to notify us directly by phone if you have changes or delays to your train`s arrival time or if you need assistance locating your driver. If anything is delayed, please send one of your party out to notify the driver of the situation. Please do not leave if you do not immediately see your driver as parking right at the train station is not always possible and they may need to park the car and then walk to your train arrival platform. The driver waiting for you will likely have other client services in the same day to tend to but we are happy to have them wait longer if we are informed in advance and have time to rearrange these other services for the driver.
In the event that we have to release a driver for another service when no further communication has been made regarding delays or possible cancellations please consider that the service is still chargeable. Charges also apply if you, for any reason, decide to take another transfer service or taxi instead of the one previously arranged by us. Therefore, keeping us informed of any delay or cancellation whether by phone.
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